RETURN POLICY
Thanks to all of our customers for shopping at Island Waveskis.
If you are not entirely satisfied with your purchase, we’re here to help.
Please contact us immediately at (321)783-5194 or (321)783-4088
Returns
You have 7 days to contact us to return an item from the date you received it.
See below for non-returnable items.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds or Exchanges
Once we receive your item, we will inspect it and notify you that we have received the returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment) or exchange your item.
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs
are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your
refund.
Contact Us
If you have any questions on how to return your item to us, contact us.
Island Waveskis Inc.
3220 S. Atlantic Ave
Cocoa Beach, Fl 32931
(321)783-5194 or (321)783-4088
waveski@waveski.com
Items Not Eligible for Return (All sales are Final)
Any Custom ordered product.
Used Waveskis
Clearance items are non-returnable
Custom ordered waveskis (All waveskis are considered custom ordered)
Surfboards that have been waxed or ridden are non-returnable
All swimsuits and bikinis are non-returnable
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